Privacy policy

Personal information and email addresses

We will only collect personal information that you knowingly and willingly provide, for example when you send us a donation or when you complete an online form.

Email requests for specific information will only be retained for the period needed to respond to the request. Personal details contained in these emails will not be retained unless you have specifically consented to this.

Keech Hospice Care will only use your details to keep you informed about our work, including fundraising.

We promise not to sell your details to anyone else. You will be provided with an opportunity to opt out of all or any of these uses.

Keech Hospice Care’s online shop is operated by its trading company, Keech Hospice Care (Trading) Ltd. Registered in England. Company number 02362985. VAT registration 600625681. Registered office: Great Bramingham Lane, Streatley, Luton LU3 3NT. All profits of Keech Hospice Care (Trading) Ltd are donated to Keech Hospice Care.

Financial information
We will only collect financial information in order to process financial transactions such as debit card/credit card donations. We will not retain your financial details on our database.

This website uses cookies to help you in your interactions with the site. Most cookies are session cookies, lasting only for the duration of your visit and are deleted when you close your browser. No personally-identifiable data is collected. Examples of the sort of information that is collected via session cookies are provided below. This list is not exhaustive:

  • The last search term that you used within the site
  • Your preference in terms of accessible viewing options
  • A unique ID to track your session from page to page, which is vitally important should you sign into the site
  • Which page you are looking at within a multi-paged index of content, or search results.

Certain cookies are persistent, meaning that they last beyond your session, enabling an enhanced user-experience when you return to the site. Again, a non-exhaustive list of examples of the use of persistent cookies includes:

  • The option to “Remember my username” when signing-in to the site
  • The fact that you have voted in a poll, so that you are prevented from voting multiple times

Google Analytics
This site uses Google Analytics ( to allow us to track how popular our site is and to record visitor trends over time. Google Analytics uses a cookie to help track which pages are accessed. The cookie contains no personally-identifiable information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.

Third-party content
From time to time, we may embed external content from third-party websites (e.g. Facebook, YouTube) within our website. These websites may utilise cookies and the Privacy Policy that will apply to such third-party content will be that published on the website of that third-party content provider.

We do not sell or pass personal details to any other person or organisation unless we are legally required to do so for example for the auditing of gift aid donors by HMRC.

We use our best efforts to keep the data that we hold secure. All data is transmitted to our site at your own risk.

Right of access
You have the right to request details of the information we hold about you. A fee may be charged for this request.

Further information
If you require any further information about privacy, please contact:

Keech Hospice Care
Great Bramingham Lane

Tel: 01582 492339
Fax: 01582 564906

Keech Hospice Care is a registered charity no. 1035089 and a company limited by guarantee, registered in England and Wales no. 2904446.

Keech Hospice Care has a wholly owned subsidiary, which transfers all profits to the charity:

Keech Hospice Care (Trading) Ltd. Registered in England. Company number 02362985. All profits of Keech Hospice Care (Trading) Ltd are donated to Keech Hospice Care.

This privacy policy covers Keech Hospice Care and its trading subsidiary and the following official Keech Hospice Care domains websites:

This privacy policy does not cover any other linked sites or other websites.